Cancellation Policy


Focus and Flourish can only provide quality, practical programs by limiting the number of registrations.  Each programme requires extensive preparation and the fees are based on having the maximum number of attendees.  For these reasons our cancellation policy offers the following options:

To cancel your registration you can call or e-mail.  You will receive a confirmation of your cancellation via voice or email within 2 business days.  Please note that it is the participant’s responsibility to ensure that a confirmation has been received. If you do not receive a confirmation please communicate with us again.  Focus  and Flourish is very diligent about responding to voice mails and emails and we want to ensure that no communication is missed, hence the need for a confirmation.

You may transfer your registration to someone else.  Any financial arrangements will be strictly between yourself and that person.  There will be no cost from Focus and Flourish associated with the transfer.  Please be sure to notify our office, by phone (519-219-0573) or e-mail ( of that person’s name and contact information.

0-21 days prior to the workshop date:  No credit or refund.  Please note that Focus and Flourish will do its best to find another participant to fill your spot.  If we are successful in filling your spot then we will gladly refund you the tuition fee less a $300 administrative fee.

>22 days prior to the workshop date: Credit or refund of the tuition fee less a $150 administrative fee.

Within 48hours of registering: A full credit or refund (without any administrative fees) will be awarded to any cancellations (either online or by phone) made within 48hours of registering.

Thank you for your understanding.

Focus and Flourish

Voice: 519-219-0573


0-21 days prior to the workshopNo credit or refund (unless we can fill your space. $300 admin fee applies)
22 or more days prior to the workshopCredit or refund less $150 admin fee
within 48 hours of registeringFull refund

NOTE: Course credits are valid for 1 year from the date of cancellation, regardless of whether the course originally registered for is offered again within this time period. Course credits can be applied towards other courses offered within that time period.

All pricing on courses is for “tuition” only. All food, travel and accommodations are not included in the workshop price unless specifically stated in writing by Focus and Flourish.